Capital Construction Contracting

“From the beginning, our experience with Capital Construction has been even better than our salesman Matt said it was going to be. Matt came to our home promptly, which I appreciate, and spent the whole afternoon explaining everything about the company and the product we chose, "James Hardy," as well as answering all our questions in language that both my wife and I could understand. Secondly we met Anthony. Anthony was just as accommodating as Matt was. My wife and I both felt very comfortable working with him. Anthony was our project manager. Through out the project he would touch base with us to make sure everything was going well. Towards the end of our project I had a little misunderstanding with him. I thought the project was done and when I walked around and inspected the whole job there were a half dozen things I was not 100% satisfied with. When I contacted Anthony, he was so calm and confident that they could take care of everything that it really put me at ease. The very next day, Anthony and Lucas were at the house early in the morning. After showing them the issues they worked all day to address all of them. During this whole process, Lucas and his partner worked unbelievably hard. They started early and worked late through snow and temps in the 20's. I really have an amazing respect for what they did and how well they did it given the circumstances. All in all, between Matt, Anthony, Lucas and all the friendly women we dealt with over the phone from the office , Capital Construction get sour 100% satisfaction for sure. Thanks for everything!! Ken Colombo”

— Ken Colombo, 4 months ago · via Google

“My wife and I were interested in replacing our old deck with Trex decking to improve the appearance and reduce maintenance. Nick Murphy visited with us at our home and fully answered all of our questions about materials, cost, and time involved to build the deck. Once our contract was signed, the project manager (John Avagianos) became our primary contact, and he was very diligent about making sure we knew what to expect throughout the entire throughout the construction process. The builders went above and beyond in addressing a complication we didn't anticipate. They were professional, polite, and kept the worksite as clean as possible. My wife and I were immensely pleased with the result and will not hesitate to contact Capital again when we have another home improvement project.”

— Herb Grover, a month ago · via Google

“They get 2 stars because so far we love our deck. However, that's where the positivity ends. Overall, we chose Capital Construction since we perceived them to be reputable, but several items in hindsight have left me feeling regret for having used them. First, they no-showed our initial meeting for a quote. We gave them the benefit of the doubt and rescheduled that meeting to two days before the end of the month and squeezed us with specials that "expire at the end of the month". The sales rep offered a small discount as a make good for this, so we proceed with the project. The deck, as designed by the sales rep (who claimed to be an expert), was meant to be built as a free-standing deck that would then be lashed to the house. Brian, our expert, said that this would be the way that he would build it if he was building at his own house. This was to include 6 footings. After the old deck was demolished, the subcontractor (oh, I forgot to mention that they used subcontractors for every job but claim that all of their workers are Capital Construction employees. More lies. I specifically asked if they use subs and they said no) dug 5 footings on the outside edge of the deck, which was not to the plan we agreed to. When I pointed this out to the supervisor, he said that he never heard anything about the original plan (deflection). When I reached out to my sales expert to express my concern, he claimed that an engineer had changed the plans (deflection). The truth is that they never sent out an engineer to inspect the job and they never sent me revised job plans. Essentially, since the holes were dug, they refused to build to plan that they originally set out and I basically had to go with their current plan (which again, I never signed off on). They did, however, agree to provide a credit for the extra footing that was not installed. I also watched the Subcontractor supervisor take the box of color match Trex fasteners from the job site after construction was completed. These were materials that I PAID FOR, that he essentially stole. If I wasn't home and confronted him, he would have took the rest of the extra materials too. Again, these are MY materials since I paid for them. He had no right to take the fasteners, let alone anything else. Great work if you're willing to jump through hoops, but buyer beware, they'll take advantage of you and steal your building materials if you let them.”

— Phil Edward, 6 months ago · via Google